How do I change my registered phone number or contact details on SaccoLink?

Introduction

Introduction

This guide explains how to update your registered phone number or other contact details on the SaccoLink platform. Keeping your contact information current ensures that you receive important updates about your SACCO membership and services, and helps us provide you with excellent support.

Accessing Your SaccoLink Account

To change your contact details, start by logging in to your member account on the SaccoLink web portal at https://saccolink.com/.

Updating Your Phone Number and Contact Information

Once logged in, navigate to the 'Profile' or 'Contact Information' section of your account dashboard. Here, you can update your phone number and any other contact details as needed. After making the changes, be sure to save or submit your updates.

Please note that some SACCOs may require you to verify changes to your contact details. Follow any additional instructions provided, such as confirming via SMS or email, to complete the update.

Need Help? Contact SaccoLink Support

If you encounter any difficulties or have questions while updating your contact details, our support team is ready to assist you. Reach out via email, phone, or WhatsApp through the contact options on the SaccoLink platform for prompt and friendly assistance.

Why Keeping Your Contact Details Updated Matters

Accurate contact information ensures you receive timely communications about your loan applications, savings accounts, payment confirmations including M-Pesa, dividend notifications, and complaint resolutions. It also helps us maintain transparency and deliver member-centric support efficiently.

Additional Resources

• Visit the

  SaccoLink Help Center at https://saccolink.com/help for more guides and FAQs.

• Contact your SACCO directly for specific policies regarding contact information updates.